LUSH gets full visibility

of supply chain, sales and stock

“We selected Qlik because it’s an easy system for all of our staff to use — even those who have minimal technical knowledge. It allows us to get in‐depth insights into our company at every level.

Managers have access to easily digestible information in real time. Shop managers have told us they’ve had their most profitable year ever. That’s because Qlik gives them access to all the data they need to manage their sales, stock and staffing. By gathering data together in one place for analysis, they can make smart, profitable decisions.”

– Scott Silverthorn, Head of Global BI & Reporting

Data Solutions
  • EPOS, Stock Management and Payroll Systems
  • Excel spreadsheets
Challenges
  • Needed to reduce stock loss and give it’s staff instant easy access to information.
  • No transparency, data not readily available and couldn’t be analysed easily.
  • Lack of visibility into supply chain, sales and stock.
Solutions & Benefits

Qlik was deployed across the business to track performance of 900 stores, with dashboards being accessed daily by 70% of staff – shop floor, warehousing and manufacturing divisions – so they could have near real‐time information at their finger tips.

  • £1 million cost savings in the first two years
  • Integrated multiple data systems (EPOS, stock etc.) providing a new level of transparency
  • HR Dashboard ‐ “Our payroll department uses QlikView to combine all of the data from timesheets and payroll systems, bringing it together into one report so they can view absences and staffing costs.”

About Lush

LUSH is a Global Manufacturer and Retailer of fresh handmade cosmetics. LUSH are known worldwide for changing the face, body and soul of the cosmetics industry and now operate in over 50 countries with a turnover in excess of £450m. Through their separate business divisions they invent, manufacture and sell handmade products direct to customers through their own stores.

LUSH’s UK Manufacturing team and support functions sit in the heart of Poole, working hard to support our shops and digital offering in the UK and Europe. LUSH thrive in a creative, relaxed and fun environment, continually looking to develop our staff to their full potential.

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